Effective Date: September 2025
At Western Security Screens, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information when you:
- Submit a contact form or request a free measure and quote
- Call or email us directly
- Sign up for updates or other communications
This information may include your name, email address, phone number, suburb, and any other details you provide voluntarily.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Schedule and manage appointments
- Deliver products and services you request
- Improve our website and customer experience
- Send important updates about our services (if you opt in)
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only when necessary to:
- Complete a service (e.g., share your details with a supplier for product delivery)
- Comply with legal obligations
- Protect our rights, property, or safety
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve performance and user experience. You can adjust your browser settings to refuse cookies if you prefer.
6. Your Rights
You can request access to, or correction of, your personal information by contacting us.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: sales@westernsecurityscreens.com.au
📞 Phone: 02 6360 2270
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.